Return portal is not accessible

The return portal is disabled and not accessible at this time.

Returns and exchanges

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

We have a 3-days return policy, which means you have 3 days after receiving your item to request a return.

  • They must be in original condition
  • They must be unworn or unsed
  • In the original packaging with tags

 

What items are exchangeable?

  • We can only accept replacing defected or damaged items.

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.